1. Acceptance of Terms
Welcome to Whoa Customs! By accessing and using our website (https://whoacustoms.com/), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website.
2. Custom Product Designing
2.1 Design Process: Our website allows users to create and customize their products. By using our design tools, you agree to adhere to our guidelines and not to create designs that violate intellectual property rights, promote hate speech, or engage in any unlawful activities.
2.2 Product Accuracy: While we strive to accurately represent the customized products on our website, slight variations may occur. By placing an order, you acknowledge that the final product may differ slightly from the online representation.
3. Ordering and Payments
3.1 Order Confirmation: Once an order is placed, you will receive an email confirmation with the details of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
3.2 Payment: All payments are processed securely through our trusted payment gateway. We do not store any financial information on our servers.
4. Shipping and Delivery
4.1 Shipping Times: Delivery times may vary depending on your location and the complexity of the custom product. We strive to provide accurate delivery estimates, but delays may occur. We are not responsible for any consequential damages arising from delays.
4.2 Shipping Costs: Shipping costs are calculated at the checkout based on the delivery address and the size/weight of the customized product.
5. Returns and Refunds
5.1 Refund Policy: We offer refunds for defective or damaged products. To initiate a return, please contact our customer support within [number] days of receiving the product.
5.2 Non-Returnable Items: Customized products are made to order and, therefore, are not eligible for return unless they are defective or damaged.
6. Intellectual Property
6.1 Ownership: All intellectual property rights, including designs created on our website, are the property of Whoa Customs. You may use the customized products for personal use but may not reproduce, distribute, or sell them without our explicit permission.
7. Privacy Policy
Please refer to our Privacy Policy privacy-policy for information on how we collect, use, and disclose personal information.
8. Governing Law
These terms and conditions are governed by and construed by the laws of US. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in US.
9. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@whoacustoms.com
